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Data SIM
As long as you use AOW's service once per year, your SIM card will remain active. After 365 days of inactivity, your SIM Card will expire and cannot be reactivated. If your SIM card expires, you will need to purchase a new one in order to use AOW’s service again.
To keep your SIM active, all you need is to have a plan scheduled - you do not need to travel to keep your SIM active. If you’re not planning to travel anytime soon, remember that you can schedule a plan to start up to 6 months in the future, then go back and reschedule it later.
When scheduling a plan to keep your SIM active, you should purchase the plan you usually use, or what you think you'll use on your next trip. This way, when you know the dates of your next trip, you can reschedule your previously purchased plan for your trip without spending extra money on a new plan.
Apple SIM
There is no expiration on Apple SIMs.
Can an expired SIM card be reactivated?
No. Once a SIM card has expired, we are unable to re-activate the SIM card. If your SIM card expires, you will need to purchase a new one in order to use AOW's service again.