In order to access the AOW network on an iPhone, you'll need to install the AOW app which will configure your iPhone with the required settings.
Please note: To use the AOW app, we always recommend you update your iPhone to the latest available version of iOS. The AOW mobile app operates best on iOS 10 or later. If you are having problems running the app, check for and install any updates on your iPhone.
We recommend that you download the AOW app before leaving for your trip so that you don't need to find a data connection to do so once you arrive at your destination.
Once you arrive at your destination and have inserted your AOW Data SIM, open the app, tap the Get Started button and follow the steps to install the AOW Data Profile. Complete the instructions below. Once you install the profile, restart your device in order to connect to data.
Please note: If you install the profile while you still have your home carrier SIM inserted, the downloaded profile will stop your data connection from working.
Once you return to your trip and are ready to use your home carrier's SIM, you'll need to delete the AOW Data Profile by navigating to Settings > General > Profile > AlwaysOnline Profile > Delete Profile.
Watch a video on how to install the profile:
Installing profile:
Watch a video on how to delete the profile:
Deleting profile:
