What's new with AlwaysOnline and more.
Things to know before using AlwaysOnline.
Details on our plans and network.
Step-by-step guides on using AlwaysOnline.
Solutions to the most common issues.
Shipping & Ordering
Policies for shipping, warranty, and returns.
- Understanding our Coverage Map
- How do I ensure my device is unlocked?
- Can I reschedule the start time of my plan?
- What devices are compatible with your network?
- 3G & 4G Frequency List
- Why am I seeing a different carrier listed on my device?
- Mobile data APN settings for AOW Data SIM
- Who can I contact if I’m unhappy with the service I received in Canada?
- How do I contact your Customer Care team?